User interviews revealed that the deployment experience was too complex and difficult to navigate. Workflows were split across multiple steps and tables Separate “included” and “excluded” lists increased cognitive load Assigning devices and groups lacked clarity In large-scale environments, even small mistakes could impact thousands of devices. To address this, the full deployment lifecycle was mapped: Create ➡️ Configure ➡️ Assign ➡️ Deploy ➡️ Monitor The challenge was not reducing functionality, but making relationships between devices, groups, and configurations clear and predictable.